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The AktiaExperience is a strategic focus of our business.
When our internal culture and the external experience of us meet, our superpower, The Aktia Experience, emerges.
One of the three priorities in our strategy is AktiaExperience, an excellent customer and employee experience. It is a cultural decision that guides our daily thinking and activities. We stand out with our personal and easily accessible service and offer our growing customer base the AktiaExperience. Our competent and committed employees work together in a unique way to understand our customers' needs and objectives and to respond to them with comprehensive solutions.
Our Values: Courageously, skilfully, together.
Our employees had an active role in creating our values – courageously, skilfully and together – which are present in all our activities and choices.
Courageously
We are building the bank of the future courageously every day. We dare to try new things, take responsibility and make decisions. We dare to try new things – and fail sometimes. The ability to help our customers to find the best solutions for them is also part of this.
Skilfully
We are always ambitious in the way we work. Our world is full of possibilities and we are curious to learn new things. We challenge ourselves and build our competencies by sharing information, experiences and successes. Brave employees have possibilities to grow and learn new things.
Together
Nobody is left alone – everything is based on working together. We work without borders between organisations and teams, we share information and give feedback. We trust each other and respect our coworkers. Working together brings joy which is visible to our customers.